Category Archives: SMBs

VoIP systems keep callers on the line

Written on April 15, 2021 at 8:14 am, by

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually  Continue Reading »

Why small businesses should consider business intelligence

Written on March 29, 2021 at 8:30 am, by

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many are wary of  Continue Reading »

What you need to know about web hosting

Written on March 15, 2021 at 10:34 pm, by

Businesses need to have an online presence, especially in a pandemic-ridden environment. Creating an online presence usually starts with building a website, but to access your website on the internet, you need to partner with a web host. This blog post breaks down the basics of what business owners need  Continue Reading »

Here’s why your business needs CRM

Written on March 11, 2021 at 8:31 am, by

No business ever gets very far without a steady stream of customers. They are your primary source of revenue, so taking care of your relationships with them must be your highest priority. To effectively foster customer relationships, your business should leverage customer relationship management (CRM) systems. Imagine buying a product,  Continue Reading »

Why data analytics is essential for all businesses

Written on March 4, 2021 at 10:24 pm, by

Every day, a business generates, receives, and handles raw data such as customer information, inventory accounting reports, and downtime statistics. In themselves, these data don’t have much value, but by using powerful tools to analyze them, a business leader may find patterns and answers in the numbers, which can help  Continue Reading »

Benefits of hybrid clouds for SMBs

Written on February 18, 2021 at 9:27 pm, by

Cloud solutions today are more secure, flexible, and cost-effective than ever before, which is why they have become indispensable for many small- and medium-sized businesses (SMBs). And thanks to hybrid cloud solutions, SMBs have access to even more agile computing resources. Hybrid clouds are a combination of private and public  Continue Reading »

Midwest Data Iowa

Midwest Data Iowa