Category Archives: Business

VoIP systems keep callers on the line

Written on April 15, 2021 at 8:14 am, by

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually  Continue Reading »

How do Microsoft 365 Groups connectors work?

Written on April 5, 2021 at 8:01 am, by

The cross-application service in Microsoft 365 known as Groups enables members of a team to collaborate and share resources with one another. Such resources can be a calendar, spreadsheets, and even a Microsoft Outlook inbox, among others. Groups also have a feature called connectors that allows users to share content  Continue Reading »

5 IT infrastructure solutions every remote organization needs

Written on April 1, 2021 at 8:57 am, by

The era of remote work is here to stay, but the transition hasn’t proven easy for everyone, not least because of the stay-at-home orders to stem the pandemic. IT admins often find themselves struggling to find new solutions and tweak existing business IT infrastructure to support remote workers. Here are  Continue Reading »

Why small businesses should consider business intelligence

Written on March 29, 2021 at 8:30 am, by

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many are wary of  Continue Reading »

Business communications: Teams or Meet?

Written on March 22, 2021 at 8:40 am, by

Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and Google Meet. These platforms share a common calling and  Continue Reading »

Clean IT up: Emails, chats, and files in one app

Written on March 18, 2021 at 8:37 am, by

It can be overwhelming to have several windows open to manage your company email, chats, and any cloud storage just to perform your daily tasks. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the challenges of multitasking. The convenience of chat apps has enabled  Continue Reading »

Midwest Data Iowa

Midwest Data Iowa