Smartphones have become a vital part of modern life. And as we spend more time on these gadgets, the likelihood of needing to recharge them while on the go increases. When your phone’s juice runs out and you’re nowhere near your charger, a public charging kiosk can look pretty promising.  Continue Reading »

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually  Continue Reading »

Passwords tend to be the first thing that comes to mind when we think about cybersecurity. After all, they’ve long played a central role in keeping our data safe. However, the rise of eCommerce and digital platforms is changing the way businesses interact with their customers and the ways employees  Continue Reading »

The internet is a Wild West of sorts. One can never know what kind of cyberthreat they’ll come across. This is why businesses should use secure web browsers to keep threats at bay. But how safe are the popular browsers of today? Let’s find out. Microsoft Edge Microsoft Edge, Windows  Continue Reading »

The cross-application service in Microsoft 365 known as Groups enables members of a team to collaborate and share resources with one another. Such resources can be a calendar, spreadsheets, and even a Microsoft Outlook inbox, among others. Groups also have a feature called connectors that allows users to share content  Continue Reading »

The era of remote work is here to stay, but the transition hasn’t proven easy for everyone, not least because of the stay-at-home orders to stem the pandemic. IT admins often find themselves struggling to find new solutions and tweak existing business IT infrastructure to support remote workers. Here are  Continue Reading »